Monthly Archives: August 2012

SQS checklist for glitch-free business mobile usage

Five key considerations for successful mobile software and systems in business

London, 31 August 2012 – SQS Software Quality Systems, the world’s leading software quality specialist, has named the five most important criteria for the successful development and operation of mobile software and systems within a business environment.

Sven Euteneuer, Senior Research Manager at SQS, comments: “With recent software glitches leading to international blackouts and new handsets not functioning as expected, software failures in the mobile industry have been hitting the headlines regularly for the past 18 months. These software glitches can ruin mobile device manufacturers’, operators’ and developers’ reputations, cause inconvenience for consumers and rack up hefty costs for fixes.

With businesses now using mobile systems on a daily basis, from checking emails and organising diaries to internet browsing and virtual file sharing, companies must consider what testing criteria are required to ensure glitch-free usage of their mobile systems.”

Based on SQS’ 30+ years of experience within the software testing and quality assurance fields, the consultancy’s five recommendations below should be every company’s first step when considering how to improve the efficiency, productivity and security of their business mobiles:

1. Define requirements precisely for mobile systems

Compared to stationary computers, mobile systems bring with them a range of new requirements that companies need to take into account. Smartphones, for example, are generally not connected with the rest of the company via a secure network, but use GSM, UMTS or a public WLAN, depending on the location. In addition, there is often a range of different, some privately purchased, devices. Companies need to take these into account as part of their requirements analysis.

Business and Quality Assurance experts also need to work together to define requirements as this ensures that companies systematically and verifiably determine what properties any mobile software should have. In addition, the correct definition of requirements accelerates software development and testing.

2. Create a “Quality Fingerprint”

In principle, the quality criteria of mobile and traditional software are no different. The focus, however, shifts to functionality, security, performance, ease-of-use, reliability, portability and maintainability. These criteria need to be weighted differently for mobile solutions creating a different “Quality Fingerprint”. Mobile software, for example, has to be as sparingly as possible on hardware resources, to extend the battery life.

The subject of security also needs to be taken even more seriously with mobile systems than with traditional IT, as mobile devices come with more interfaces. In terms of hardware, this may be WiFi, in terms of software for instance social media apps. Mobile systems permanently exchange data over the internet via these interfaces and each additional interface increases the security risk and is a potential gateway into the device, and thus into the company’s IT.

3. A systematic approach to quality assurance

The basic principles of software quality assurance and software testing remain the same with mobile systems. Companies should therefore not reinvent the wheel and, under no circumstances, introduce separate quality assurance (QA) for mobile systems. What’s more important is to make any existing QA more systematic, to ensure that the particularly short time-to-market can be achieved with mobile systems. In particular, the QA must ensure effective management of the many types of mobile software e.g. different operating systems such as iOS or Android, but also different device classes such as smartphones or tablet PCs.

4. Adapt the toolbox

The traditional methods of software development and QA continue to apply to mobile systems. However, with iOS, Android and the like, traditional tools are unsuitable so new testing tools need to be considered to test quality criteria such as security or efficiency, which were until recently not taken into account. One example of this is “fuzzing”, which bombards the interfaces of mobile systems in a kind of stress test, with the aim of breaching them. In this way, “fuzzing” can detect any problems in the areas of security or robustness.

5. Choose flexible development methods

When developing and introducing mobile systems, flexible process models are essential, as mobile products change very quickly and frequently. Iterative and incremental developmental models are recommended, as they test the system requirements and their implementation much more frequently than sequential procedures. In the selected process model, the user should also be closely involved in the definition of requirements. Combined with early definition of requirements and a systematic approach to quality assurance, this substantially reduces the time to market.

– ENDS –

About SQS Software Quality Systems

SQS is the world’s leading specialist in software quality. This position stems from 30 years of successful consultancy operation. SQS consultants provide solutions for all aspects of quality throughout the whole software product lifecycle driven by a standardised methodology and deep experience in various industries. Headquartered in Cologne, Germany, the company employs approximately 2,100 staff. Along with a strong presence in Germany and the UK, SQS has further subsidiaries in Egypt, Finland, France, India, Ireland, the Netherlands, Norway, Austria, Sweden, Switzerland, South Africa and the US. In addition, SQS maintains a minority stake in a company in Portugal. In 2011, SQS generated revenues of 189.1 million Euros.

SQS is the first German company to have a primary listing on the AIM (Alternative Investment Market) in London. In addition, SQS has a dual listing on the open market of the German Stock Exchange in Frankfurt am Main.

With over 5,000 completed projects under its belt, SQS has a strong client base, including half of the DAX 30, nearly a third of the STOXX 50 and 20 per cent of the FTSE 100 companies. These include, among others, Allianz, Beazley, BP, Centrica, Daimler, Deutsche Post, Generali, JP Morgan, Meteor, Reuters and Volkswagen as well as companies from every other conceivable industry.

For more information, see www.sqs.com.

Teltonika RUT500 HSPA+ Router

Building upon the success of the RUT104 HSPA+ router, Teltonika have announced the launch of their new high speed mobile broadband router.  The Teltonika RUT500 is an industrial grade HSPA+ router offering high speed HSPA+ 3G mobile broadband connectivity for M2M applications such as 3G CCTV and remote monitoring and management for applications such as Wind Turbine and Solar Installations.

RUT500

The RUT500 features 4 x 10/100 Ethernet ports for wired LAN connectivity and high speed wireless networking via the N Wireless WiFi connectivity.  The embedded HSPA+ Modem provides high speed 3G connectivity with download speeds up to 14.4Mbps and upload speeds up to 5.76Mbps.  The RUT500 is encased in a robust Aluminium casing and includes a Ping Reboot feature which re-connects the router to the 3G network in the event of a disconnection which is essential for all M2M 3G Routers.

The Teltonika RUT500 will be available in the UK in October 2012 and we anticipate that this will become a very popular router alongside it’s already popular smaller brother, the Teltonika RUT104.

NextiraOne Recognised by Cisco for Excellence in Customer Satisfaction in UK

NextiraOne renews Customer Satisfaction Excellence from Cisco

Lichfield, 22 August 2012 – NextiraOne UK, part of Europe’s leading expert in communications services, announced today that it has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognises NextiraOne for delivering outstanding customer service to customers in the UK.

“Once again, our team has been recognised for providing high levels of customer satisfaction when delivering Cisco consultancy and solutions,” commented Steven Skakel, Managing Director UK & Ireland at NextiraOne. “Our aim is always to be best-in-class. This accolade is testament to our hard work, expertise, and commitment to long-standing and new customers who are looking to implement Cisco’s market-leading solutions. I am delighted that both our customers and Cisco acknowledge the exceptional customer experience delivered by our UK team.”

“Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased to recognise and congratulate NextiraOne for achieving outstanding customer satisfaction,” said Edison Peres, Senior Vice President of the worldwide channels go-to-market group at Cisco.

Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner’s pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.

The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program’s specialisations and certifications, Cisco recognises a partner’s expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and postsales support capabilities – critical factors in choosing a trusted partner.

Find More Cisco Information Online: Cisco Certified Partners / Customer Satisfaction

Cisco, the Cisco logo and Cisco Systems are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.

ENDS

About NextiraOne
NextiraOne is an international company that designs, installs, maintains and supports business solutions and communications services for over 60,000 private and public sector customers. Using its expertise in leading-edge communications, including data centres, contact centres, unified communications, secure network infrastructures and managed services, NextiraOne helps its customers to transform their organisations, making the complex simple.

Headquartered in Paris, NextiraOne has a direct sales and service presence in 16 countries with more than 4,300 employees across Europe and the USA, including 2,500 qualified service experts, and an annual revenue totalling around one billion euros in 2010.

Discover more at: http://www.nextiraone.eu

*NextiraOne and the NextiraOne logo are registered trademarks of NextiraOne LLC

For more information from NextiraOne:
Vitis PR
Ranbir Sahota
Ranbir@vitispr.com
0121 242 8048

Three Launch Huawei E5331 Value HSPA+ MiFi Wireless Hotspot Travel Router

Three have announced the launch of the Huawei E5331, a new MiFi unit which provides wireless broadband connectivity for multiple users with WiFi connectivity.

Huawei E5331 MiFi       

 

The Huawei E5331 MiFi uses the latest HSPA+ mobile broadband technology to provide faster download speeds and this value MiFi is cheaper than the slower HSPA MiFi predecessors.

Huawei E5331 Features

  • High Speed 3G/4G MiFi 21.1Mbps Download/ 5.76 Upload HSPA+
  • GSM bands: UMTS 2100
  • Weight: 82g
  • Battery performance: Up to 4 hours with 5 users connected, standby 280 hours (HB7A1H Battery)

 CLICK HERE for more information and pricing about the Huawei E5331

 

Teltonika RUT104 HSPA+ 3G Router

Teltonika, a leading manufacturer of GSM and 3G M2M communications technology has announced the launch of their new RUT104 HSPA+ Router.

This revised version of their popular 3G router provides faster 3G Internet connectivity for the RUT104 Router.  Using the latest HSPA+ network technology the RUT104 offers fast mobile broadband download speeds up to 14.4Mbps and upload speeds up to 5.76Mbps.

Teltonika RUT104 HSPA+ 3G Router

The Teltonika RUT104 boasts an impressive feature list for such a low priced, industrial grade 3G router including built-in site to site VPN functionality (IPsec, Open VPN and PPTP), Firewall and Port Forwarding features, all essential on a 3G router designed to provide remote access over the 3G network for applications such as CCTV, Digital Signage, Solar Installations and Wind Turbine management and monitoring.

Using a 3G router instead of a wired broadband service has become increasingly popular and Teltonika have seen a huge rise in demand for their 3G routers and this has led to a significant investment in a revised version of their RUT104 router including a redesigned web interface.

This router is easy to install and configure and provides a reliable 3G internet connection and with the added benefit of a Ping Reboot feature that can be configured to automatically reboot the router to re-establish a 3G connection in the event that the 3G network disconnects the device, makes the Teltonika the first choice of 3G router for high speed mobile broadband connectivity for a wide range of M2M (Machine to Machine) remote monitoring and management applications.

The rise in the use of 3G mobile broadband routers for M2M applications has been driven by the low cost of reliable 3G Routers, the availability of Fixed IP SIM cards, the falling cost of 3G connectivity and the rising cost of installing wired broadband in temporary or remote locations as well as the availability of 3G connectivity from O2, T-Mobile, Vodafone, Orange and Three across the UK.

The Teltonika RUT104 is available in the UK from Westlake Communications Ltd, a leading supplier of 3G Routers.

 

Mobile Fun’s international expansion extends beyond the EU, with the launch of US website

Mobile Fun reaches Magnificent Seven with UK, French, German, Spanish, Dutch, Italian and US sites

Birmingham, 16 August 2012. Mobile Fun, the UK’s leading online retailer of mobile accessories, has announced the launch of its seventh website, Mobile Fun US.

Following the success of its European expansion and increasing orders from non-European territories, Mobile Fun has launched its first website outside the European market. The new Mobile Fun US site, managed by Blake Scott, will sell products from its extensive range of 7,000 globally-sourced mobile accessories and devices.

Blake Scott joins Mobile Fun from Mishka NYC. Prior to his position with Mishka, Blake worked as a Product Specialist at CTA Digital, where he specialised in Product Testing and Development. Within his new role at Mobile Fun, Blake’s responsibility is to manage the US Office, offering localised content, marketing and customer service while establishing Mobile Fun’s proposition in the US market.

Richard Moore, Mobile Fun’s Head of International, said: “Mobile Fun has a proven track record in successfully replicating its UK model in international territories so the US, being the biggest consumer and online retail market, was the logical next step. The US represents a great opportunity for us, putting us in a market that is larger than all of our current markets combined. ”

Mobile Fun had already achieved success through expansion into the largest markets in Europe, with a presence in the six of the largest countries for ecommerce. The company has aggressive expansion plans to establish further offices, develop additional websites and appoint local teams outside Europe.

Richard concluded: “With international sales already delivering over 30 per cent of Mobile Fun’s total orders, our US launch is just one of a number of new websites we have planned over the next 12 months. Following our profitable launches in Spain, The Netherlands and Italy over the last year, we are currently setting up an office on the US East Coast and recruiting an on-the-ground team. We are also planning to launch in Australia, Canada, India, Brazil and Ireland, to name just a few countries.”

For more information on Mobile Fun’s US website, visit www.mobilefun.com.

– ENDS –

About Mobile Fun
Mobile Fun is the UK’s leading Internet retailer offering a market leading range of accessories for mobile phones, tablets and other mobile devices from its growing portfolio of websites in the UK and in Europe.

With a product range of over 7,000 globally-sourced mobile accessories and tens of thousands of mobile downloads available on its websites, Mobile Fun has successfully established a market-leading position within the competitive mobile, smartphone and tablet sectors.

Mobile Fun has offices in the UK, Germany, France and Spain and delivers products to over 50 countries worldwide.

Mobile Fun was ranked as the UK’s 7th ‘Fastest Growing Technology Based Company’ in the Sunday Times 2006 Microsoft Tech Track 100, was awarded the ‘Online Retailer of the Year’ title at the Mobile News Awards 2011 then again in 2012 and won Best Online Business (Consumer) at the ECMOD Awards 2012 and the Online Retail Awards 2011 ‘Computers and Telecommunications’ category.

For more information, please contact Ranbir Sahota or Nic Corns at Vitis PR on 0121 242 8048 or ranbir@vitispr.com / nic@vitispr.com.

Plantronics CS530 Cordless Headset Replaces Popular CS70N

The Plantronics CS530 which completes the CS wireless transitions, replaces the popular CS70N.

Plantronics CS530

The redesigned CS530 provides the same over-the-ear wearing style, but with a new elegant design, magnetic docking and more, all for the same price!!

  • Enjoy clearer desk phone communications with wideband audio quality
  • Enhance collaboration – conference in up to three additional headsets
  • Gain mobility – multitask, hands-free up to 120 metres
  • Voice-dedicated DECT™ technology eliminates Wi-Fi interference
  • Adaptive power system optimises for range and talk time
  • Use with Electronic Hookswitch Cable or Handset Lifter to remotely answer/end calls

Deutsche Telekom: new M2M developer community as creative hotbed for the Internet of Things

 Programming and marketing applications for the Internet of Things
 Programming tools and networking for machine-to-machine application developers
 Deutsche Telekom plans to tap the growing M2M market with partners and a wide spectrum of offerings
_______________________________________________________________

Deutsche Telekom’s Developer Garden platform opens new M2M Developer Community – www.developergarden.com/m2m/home – for machine-to-machine (M2M) communication solutions developers. The community offers developers access to tools such as APIs, programming guidelines and software development kits (SDK) to develop and sell applications for M2M – the Internet of Things – easily and quickly. For example, a smoke detector alarm can be monitored online utilizing the appropriate M2M API, and by meshing-up with Deutsche Telekom’s SMS API can be further enhanced with SMS alarm notification. The finished M2M application can then be directly marketed and sold via Deutsche Telekom’s M2M Marketplace. The community also provides developers with the opportunity to exchange information and ideas with Deutsche Telekom experts and other community members on the forums.

“Our M2M Developer Community is designed to serve as a central point of contact and exchange for M2M developers globally,” says Rainer Deutschmann, Senior Vice President Core Telco Products at Deutsche Telekom’s Digital Business Unit. “Following the foundation of Deutsche Telekom’s M2M Competence Center and the launches of the Global M2M Association, our Partner Program and the M2M Marketplace, the M2M Developer Community is now a further stepping stone in executing our global M2M strategy”.

Supporting innovative partners in the growing M2M market is key to the sector’s development, while also critical to extending Deutsche Telekom’s M2M ecosystem. According to information from the OECD, around five billion M2M devices exist worldwide and ten times as many are expected by 2020.

“To provide development and at the same time marketing support focussed specifically in the area of M2M is currently a unique approach. By incorporating its partners’ solution expertise in the identified sectors, Deutsche Telekom will be able to speed innovation and bring diverse applications to market more quickly in the future,” says Jim Morrish, director of the research and consultancy company, Machina Research.

Going forward, the M2M Developer Community will be further expanded by providing dedicated programming environment for creating and testing of rich M2M solutions, with the possibility for mesh-up with an ever growing number of telecommunication and partner APIs and software components. Via our partnerships, Deutsche Telekom’s Developer Garden platform www.developergarden.com reaches up to 1 million potential developers worldwide.

About Deutsche Telekom
Deutsche Telekom is one of the world’s leading integrated telecommunications companies with more than 129 million mobile customers, almost 34 million fixed-network lines and 17 million broadband lines (as of March 31, 2012). The Group provides fixed-network, mobile communications, Internet and IPTV products and services for consumers, and ICT solutions for business and corporate customers. Deutsche Telekom is present in around 50 countries and has over 235,000 employees worldwide. The Group generated revenue of EUR 58.7 billion in the 2011 financial year – over half of it outside Germany (as of December 31, 2011).

Facebook / Fakebook drops to $20 per share

Facebook has lost almost half of it’s original share value single floating in May 2012 at $38.00.  Many claim that this drop is due to the recent news that there are over 83 million fake Facebook accounts many of which are set up for pets or as duplicate accounts for existing users.

Advertising revenues have not been as high as expected and when comparing the targeted advertising that can be achieved using the exact Facebook user profiling compared to using Google Adwords this is surprising but many users of Facebook Advertising have complained of poor results for such targeted internet advertising.

With the continuing fall of the Facebook share price will Facebook be able to buck the trend and improve revenues over the coming months and years or will it continue to turn off investors and users.