Tag Archives: small business phone system

Phone System Sales Boom During Recession

We hear about the recession and credit crunch several times a week and businesses closing and rising unemployment, but one of the things you probably expect to hear was that the Telecoms sector in the UK is reporting bumber sales of Phone Systems during the previous 12 months.

One of the drivers of this communications boom is the need for businesses to work smarter and enable a more flexible workforce.  Modern VoIP technology enables businesses to integrate a mobile workforce into a cental phone system infrastructure enabling them to communicate more effectively and drive down costs whilst improving performance.

The ability for members of staff to be able to answer cstomer calls when at home or on the road as though they were in the offic means that no opportunity is missed and the all important customer satisfaction levels are exceeded.  In a world where communications and technology has led the business model for growth, the new business model is all about the customer and this technology now only serves to enable businesses to ensure that they retain their existing customers by enabling them to communicate quickly and effectively.  A business that does not embrace this change in consumer and business customer power will not be able to survive long and in order to meet this important demand an effective telecommunications infrastructure is key.

This is the reason that businesses both small and large are leveraging the power of modern telecommunications products, services and tools to streamline their business whilst enhancing their customer interaction and developing brand loyalty.

Leading telephone system manufacturers such as Avaya and Mitel have siezed this opportunity with both hands and have ensured their business phone systems include all the tools necessary for the modern business to enable effective and cost effective telecommunications between company employees and their customers no matter where in the world they are.

An Avaya Phone System spokesperson has commented on their recent sales growth by saying “Our foresight into the future market trends and our ability to develop an understanding of customer expectations and deliver results led solutions has enabled us to secure an important position as the leading telecommunications provider for the next business generation”.

Both Avaya Phone Systems and Mitel Phone Systems include a range of products and services that enable businesses to create a platform for success and deliver cost effective business communications to deal with the increasing demands of customers and their need to effectivly communicate with their existing and proposed suppliers.

Agent 1100 Business Telephone – Product Review

The Agent 1100 business telephone is a great looking, functional and feature rich business telephone for small business users that simply need standard analogue telephones, either to connect directly into their analogue telephone lines or for connection to the analogue extension of their business phone system.

The Agent 1100 features a large LCD Display which clearly shows the call information and the phone includes Caller ID so you can see who’s calling as long as your telephone line or phone system supports caller ID.  There are four programmable memory buttons for those important numbers and an easily accessible phone directory of up to 70 telephone numbers via the phone menu system.

The Agent 1100 Caller ID Phone also features an RJ11 headset port for the connection of a corded headset and has handsfree dialing.  The phone does not have hands free speech but to be honest somebody that wants to sit at their desk shouting at their phone is important enough to invest in a proper audio conferencing phone such as the Panasonic KX-NT700.

The Agent 1100 is the ideal phone for small business users and many users of small business phone systems such as the Orchid Telecom range of analogue business phone systems.

Vodafone One Net Tops 10,000 Users In UK

Vodafone claims UK sales of OneNet have passed 10,000 users and 1,000 business contracts.  Vodafone is upping its marketing spend to help emulate international success.

The success of the Vodafone OneNet product lies in the market trend for smaller businesses to move to a hosted telephony solution for their business communications and paying a small monthly access charge for each telephone extension.  This type of hosted telephone system has already been popular over the last few years and has seen a growing base of small businesses converting to the latest VoIP technology and because the hosted telephony solution is almost the same as having a mobile phone contract where you pay a monthly service charge then it makes sense that the Vodafone Onenet service which combines both VoIP and GSM extensions should do so well.

The other advantage that Vodafone has with it’s OneNet business telephony solution is the fact that it can deliver calls over VoIP and GSM so for office users that do not  have a great broadband connection to enable quality VoIP calls they can use a mobile phone connection for each telephone extension.  You might think that using a mobile phone every day as your office phone might put off many potential users, but with the option of using a 3G Desk Phone such as the Huawei ETS6630 or the new Telecom FM 3G Desk Phone the office user can have a desktop style GSM phone that they can use with the Vodafone OneNet GSM solution.

 

Panasonic NS1000 Update

The eagerly awaited Panasonic NS1000 Phone System is now available from stock from most UK Panasonic Phone System dealers.

The Panasonic NS1000 is a market leading VoIP Phone System from the leading small phone system manufacturer.  The NS1000 phone system uses the latest Voice Over IP Technology enabling easy deployment of Panasonic IP Phones including the KX-NT range (KX-NT321, KX-NT343, KX-NT346 and KX-NT366) and the new KX-UT range of Panasonic SIP Phones (KX-UT113, KX-UT123, KX-UT133 and KX-UT136).  The Panasonic NS1000 Telephone System can also be used with other SIP Phones including Aastra IP Phones, Grandstream IP Phones, Cisco IP Phones, Yealink IP Phones, Snom IP Phones, Polycom IP Phones and Linksys IP Phones making the NS1000 an ideal choice for customers with existing handsets that might want to migrate their IP Telephony to the Panasonic NS1000 Communications Server Platform.

Panasonic NS1000

The Panasonic NS1000 can utilise SIP Trunk services and can also use legacy ISDN telephone lines if require.  Put the Panasonic NS1000 is your diary.

Panasonic NS1000 Phone System Pricing Announced

Panasonic have released the prices of their exciting new NS1000 SIP Phone System.

NS1000

The Panasonic NS1000 is a leading edge business communications platform utilising the latest SIP VoIP communications technology to deliver business class telecommunications for all businesses.  The NS1000 is suitable for all types of business including small business, medium business and large corporate.  With it’s flexible licensing and integration options the Panasonic NS1000 Phone System is sure to help Panasonic continue it’s success in the business phone system marketplace that it has led for over 20 years in the UK.

For details about the NS1000, please click here to view the KX-NS1000 UCC starter bundles where you can also download the full RRP price list showing all the available system components and licensing prices.

 

How virtual phone systems help start-up success

The key to success for any new business lies mainly in their ability keep overheads to a minimum, whilst remaining flexible and projecting as professional an image as possible. A new business owner will wear many hats and will often need to travel around frequently promoting their business and generating sales.

First impressions go a long way when it comes to business relationships, therefore many entrepreneurs will strive to adopt the image of a much more established business from day one. Possibly one of the most important things for any start-up to get right is how they handle their calls.

The ideal phone service for start-ups is one which is inexpensive, instantly scalable, allows them to create the impression of depth, and offers seamless communication between workers even when they are not in the same office. Most importantly, they should not be tied down for a specific time period or to one location so as to allow for growth and portability.

A virtual phone system allows even the smallest of start-ups to instantly sound more professional, without breaking the bank. By starting small and adding features on demand, a virtual phone system will grow easily and seamlessly with the business. What’s more, with the capability of receiving calls anywhere, either over the internet using a VoIP softphone or physical handset, or by call forwarding to a mobile phone or landline it’s business as usual, whatever may be occurring in the entrepreneur’s daily life.

Here is a summary of what I believe to be the main benefits of a virtual phone system for start-ups:

  • No equipment required, therefore no capital cost and no maintenance or finance charges.
  • Add or remove extensions as needed.
  • Publish a local number for each area in which you wish to have a presence and receive those calls anywhere you like, or choose a non-geographic ‘03’ or ‘08’ number.
  • Route calls to the most appropriate place depending on the time of day or week.
  • Connect users in different locations seamlessly while making/receiving calls from a central number, eliminating the need for physical office space.
  • Don’t let callers go straight to voicemail (unless you want them to) – ensure calls are answered by the relevant person every time.
  • Give callers the option of reaching different departments or extensions on the same number.

Furthermore, Sipcentric offers:

  • Instant activation.
  • No setup or cancellation charges.
  • Absolutely no commitment – cancel some or all of your services at any time.
  • The most user-friendly management portal around (we believe).

In conclusion, a virtual telephone system enables a new business owner to keep initial costs low and remain flexible, allowing them to sound professional and stay connected wherever they are. As the business grows, they can easily add phone numbers, extensions and features to accommodate that growth, without fear of geographic restrictions or onerous contracts.

On-demand phone service for UK startups launched

Having worked together previously and sharing a passion for Internet communications, Kevin and I have teamed up again after identifying a gap in the UK market for a phone service tailored specifically for home-based startups and entrepreneurs.

SipcentricThe launch of our new ‘on-demand’ phone service marks the beginning of a new era of telephony services for business people. A virtual phone system from Sipcentric can instantly make a small business sound more professional yet requires no commitment whatsoever and is remarkably easy to start using.

Traditionally, if someone required a second line to be installed in their home for their new business, they would have to pay for installation, wait around 2 weeks for it to be installed and then pay rental of around £10-15 per month for a minimum of 12 months. Not ideal, as many new businesses need to remain flexible, and portable, particularly in the early months.

Or they could sign up for one of the many hosted VoIP services around. Most of these seem to assume the user is already familiar with VoIP or that they are technically savvy. These, too, tend to come with setup charges and minimum contracts, although the rental costs are typically lower than their traditional counterparts.

Our exciting new service is ideal for those who have heard about the benefits of VoIP but either don’t know where to start or wish to try it out without committing themselves to long term contracts or paying for features they really don’t need. Anyone can sign up for an account for free via our website and take a look around the system, watching the tutorial videos and getting to know their way around.

When they are ready to get started, they can start to add features on a ‘pay-as-you-go’ basis. Rental is paid monthly at the beginning of each month until the feature is removed. A feature can be removed at any time prior to the end of the month and we will not charge for it again. It really is that simple.

Users can start with a single phone extension which can be used anywhere in the world from just £3 per month plus VAT. They can add a UK telephone number from almost any area code, instantly, and send calls to different places depending on the time of day from just £2 plus VAT.

By providing business owners with an on-demand, instantly adaptable system with which to professionally handle their calls, we aim to establish ourselves as the only provider fully committed to enabling startups and small businesses to grow their communications in their own way and without barriers.

Our service has been created by entrepreneurs, for entrepreneurs. We know the challenges faced by small business owners. Therefore, our customers can rely on us to provide a personal service with awesome support and 100% belief in what we do.

Gigaset DX800A Launched 10th Feb 2011

The Siemens Gigaset DX800A small business phone system will be launched in the UK at an event held in London at the Institute of Electrical Engineering.  Hosting the launch is Provu, a leading distributor of VoIP Phones and associated telecoms equipment.

Gigaset DX800A

The Gigaset DX800A an ISDN Phone System that connects to a single ISDN2e telephone line and also has built in VoIP capability for connection to SIP Trunks.  Additional handsets connect to the main telephone unit wirelessly using DECT, making installation of this SoHo mini phone system a breeze.  The Gigaset DX800 will support up to 4 telephone lines (2 x channels of ISDN and 2 x SIP Trunks) and a total of 6 extensions (main unit plus 5 cordless DECT handsets Gigaset SL78H).

The Siemens Gigaset DX800A is sure to please with it’s ease of installation, flexibility of ISDN and SIP Trunking connectivity, a large system memory and it’s award winning design.

For details of the DX800A small business phone system please visit the Gigaset Website.

Orchid Sales Bloom

Orchd Telecom sales have grown month on month since the launch of their new ranges of small business phone systems.  The company provides a range of analogue phone systems and analogue key systems in the UK to rival other small business phone system manufacturers such as Panasonic.

The range starts with the Orchid 206 Plus PABX which is a 2 line and 6 extension phone system.  The next system in the range is the Orchid 308 Plus PABX which provides connectivity for 3 analogue lines and 8 extension telephones.  The final system in the Orchid analogue phone system range is the Orchid 416 Plus telephone system with capacity for 4 telephone lines and 16 analogue telephone extensions.

Orchid have also launed their key system range which again provide connectivity to standard PSTN analogue telephone lines and standard analogue telephones, but can also support Key Phones which have the advantage of having traditional features keys such as hold and transfer an programmable line keys so the user can see at a glance which lines are in use, making the Orchid KS308 and KX416 Key Phone Systems easy to use and a low cost alternative to the Panasonic KX-TEA308 and Panasonic KX-TES824 phone systems.

The Orchid Phone Systems can be purchased online for easy self installation by the end user and with prices from just £85.00 they represent great value for money.

Where to buy?

www.westlake.co.uk/store

www.discountphonesystems.co.uk

www.phonesystemstore.co.uk

Clarity adds entry level IP phone to range

The Clarity 1000 series of entry level IP handsets offer a traditional and ergonomically designed handset with all the benefits associated to IP Telephony. An affordable cost to deploy the Clarity 1000 series is the ideal choice for high volume deployments in to the private and public sector markets.