Tag Archives: voip

Is your business prepared for the cold weather?

The annual freeze is upon the UK with forecasts of snow and freezing temperatures and of course the possible disruption to business inlcuding staff shortages as employees refuse to struggle through dangerous conditions to get to work.  In this age of high speed internet and multitude of communications options it should be easy for desk based employees to work from home and it is not as expensive as you might think as long as you have made some preperations.

The obvious first choice is using VoIP (Voice Over IP) so that home based employees, even temporarily snowed in ones, can communicate with the office and customers seamlessly.  As long as they have a reliable ADSL connection at home and a PC with suitable headset they can quickly establish a connection with the office phone system to remain a productive member of the team.  Even if your business does not have a VoIP or VoIP enabled telephone system you can plan ahead by installing a VoIP Gateway which will easily upgrade your existing phone system to provide basic VoIP connectivity as a backup for this type of situation.  The Telecom FM Onestream VoIP Gateway will connect to your small business phone system and provide VoIP connectivity for both the office phone system and also allow home workers to connect using an IP softphone on their computer or they could use an IP Phone at home and be able to answer incoming calls and transfer them back to the office.  The Onestream Gateway also fetures a built-in GSM Gateway so the company can reduce their call charges to mobile phones or provide easy, low cost mobile extension functionality for their mobile workforce.

The next thing that a home based employee will need to do is access their office PC and applications from their home computer and this is easily achieved using a basic VNC service or a paid for remote access solutions such as gotomypc or logmein which are easy to set up and allow the user to work as though sitting at their desk.

With a little planning, and maybe a small outlay for items like VoIP Gateways which can provide additional benefits such as reduced call charges throughout the year, most small businesses can easily survive the cold snap.

 

SIP Trunking On The Rise.

The use of SIP Trunking by small and medium sized businesses in the UK has risen dramatically over the last twelve months compared to the previous three years data.  The rise in SIP Trunk usage in the UK has been driven by the change in business phone system technologies that have been implemented by the leading phone system manufacturers such as Panasonic, Avaya and Siemens.  New communications platforms from these leading systems providers such as the Panasonic NS1000 have focused heavily on SIP technology and promote the use of both IP Telephones for extensions and SIP Trunking to replace traditional PSTN Analogue, ISDN2e and ISDN30e telephone lines.

The move to SIP trunking has not yet been driven by pricing or service except in the case of new installations where the cost of installing multiple SIP Trunking channels is far cheaper and quicker than analogue or ISDN phone lines.  SIP Trunk channel rental combined with the cost of using a dedicated broadband service to deliver high quality VoIP calls will usually cost the same as renting the equivalent number of PSTN or ISDN telephone lines, and the typical call charges for using a VoIP service compared to normal phone lines are usually the same.

During 2011, there were 127 new suppliers of SIP Trunk providers in the UK compared to only 32 new SIP Trunking providers in 2010 and this should help drive down the price, provide new innovation and improve quality.

The increase in SIP Trunking has also promted a new range of VoIP Gateway products that will enable business users to utilise SIP Trunks without changing their existing analogue or ISDN phone system.  A VoIP Gateway will connect to the phone system trunk ports and provide conversion of these traditional telephone technologies to VoIP so that businesses can take advantage of the VoIP revolution.  Oneproduct that does just this is the Onestream VoIP Gateway that provides PSTN and ISDN2e connectivity for SIP Trunking as well as providing two built-in GSM channels to enable low cost calls to mobile phones, as well as offering mobile extension capabilities and the connection of IP Phones to provide extra capacity in the office or for homeworkers.

 

Gigaset N510 IP PRO

Gigaset N510 IP PRO – The new DECT IP Base Station from Gigaset.

The Gigaset N510IP is the latest offering from the popular VoIP and DECT manufacturer and is not going to disappoint.  The Gigaset N510 IP DECT Base Station offers connectivity for up to 6 VoIP Accounts, 6 x DECT Handsets and can handle 4 simultaneous calls.

Gigaset N510 IP PRO

For a powerful DECT mobility solution for small business the Gigaset N510 IP PRO, DECT IP base station provides great calling options and productivity advantages.

GIGASET N510 IP PRO – KEY FEATURES

– Up to 4 external calls in parallel
– Up to 6 handsets
– Up to 6 VoIP accounts
– Compatible with Gigaset’s wide range of DECT handsets
– Exceptional HD sound with HDSP
– Local network directory and public online directories
– Email notification and reader
– Future-proof software
– Professional zero-touch auto-provisioning setup
– Desktop or wall mountable
– Energy-saving ECO features
– Integrated power over Ethernet

 

Panasonic NS1000 Phone System Pricing Announced

Panasonic have released the prices of their exciting new NS1000 SIP Phone System.

NS1000

The Panasonic NS1000 is a leading edge business communications platform utilising the latest SIP VoIP communications technology to deliver business class telecommunications for all businesses.  The NS1000 is suitable for all types of business including small business, medium business and large corporate.  With it’s flexible licensing and integration options the Panasonic NS1000 Phone System is sure to help Panasonic continue it’s success in the business phone system marketplace that it has led for over 20 years in the UK.

For details about the NS1000, please click here to view the KX-NS1000 UCC starter bundles where you can also download the full RRP price list showing all the available system components and licensing prices.

 

How virtual phone systems help start-up success

The key to success for any new business lies mainly in their ability keep overheads to a minimum, whilst remaining flexible and projecting as professional an image as possible. A new business owner will wear many hats and will often need to travel around frequently promoting their business and generating sales.

First impressions go a long way when it comes to business relationships, therefore many entrepreneurs will strive to adopt the image of a much more established business from day one. Possibly one of the most important things for any start-up to get right is how they handle their calls.

The ideal phone service for start-ups is one which is inexpensive, instantly scalable, allows them to create the impression of depth, and offers seamless communication between workers even when they are not in the same office. Most importantly, they should not be tied down for a specific time period or to one location so as to allow for growth and portability.

A virtual phone system allows even the smallest of start-ups to instantly sound more professional, without breaking the bank. By starting small and adding features on demand, a virtual phone system will grow easily and seamlessly with the business. What’s more, with the capability of receiving calls anywhere, either over the internet using a VoIP softphone or physical handset, or by call forwarding to a mobile phone or landline it’s business as usual, whatever may be occurring in the entrepreneur’s daily life.

Here is a summary of what I believe to be the main benefits of a virtual phone system for start-ups:

  • No equipment required, therefore no capital cost and no maintenance or finance charges.
  • Add or remove extensions as needed.
  • Publish a local number for each area in which you wish to have a presence and receive those calls anywhere you like, or choose a non-geographic ‘03’ or ‘08’ number.
  • Route calls to the most appropriate place depending on the time of day or week.
  • Connect users in different locations seamlessly while making/receiving calls from a central number, eliminating the need for physical office space.
  • Don’t let callers go straight to voicemail (unless you want them to) – ensure calls are answered by the relevant person every time.
  • Give callers the option of reaching different departments or extensions on the same number.

Furthermore, Sipcentric offers:

  • Instant activation.
  • No setup or cancellation charges.
  • Absolutely no commitment – cancel some or all of your services at any time.
  • The most user-friendly management portal around (we believe).

In conclusion, a virtual telephone system enables a new business owner to keep initial costs low and remain flexible, allowing them to sound professional and stay connected wherever they are. As the business grows, they can easily add phone numbers, extensions and features to accommodate that growth, without fear of geographic restrictions or onerous contracts.

On-demand phone service for UK startups launched

Having worked together previously and sharing a passion for Internet communications, Kevin and I have teamed up again after identifying a gap in the UK market for a phone service tailored specifically for home-based startups and entrepreneurs.

SipcentricThe launch of our new ‘on-demand’ phone service marks the beginning of a new era of telephony services for business people. A virtual phone system from Sipcentric can instantly make a small business sound more professional yet requires no commitment whatsoever and is remarkably easy to start using.

Traditionally, if someone required a second line to be installed in their home for their new business, they would have to pay for installation, wait around 2 weeks for it to be installed and then pay rental of around £10-15 per month for a minimum of 12 months. Not ideal, as many new businesses need to remain flexible, and portable, particularly in the early months.

Or they could sign up for one of the many hosted VoIP services around. Most of these seem to assume the user is already familiar with VoIP or that they are technically savvy. These, too, tend to come with setup charges and minimum contracts, although the rental costs are typically lower than their traditional counterparts.

Our exciting new service is ideal for those who have heard about the benefits of VoIP but either don’t know where to start or wish to try it out without committing themselves to long term contracts or paying for features they really don’t need. Anyone can sign up for an account for free via our website and take a look around the system, watching the tutorial videos and getting to know their way around.

When they are ready to get started, they can start to add features on a ‘pay-as-you-go’ basis. Rental is paid monthly at the beginning of each month until the feature is removed. A feature can be removed at any time prior to the end of the month and we will not charge for it again. It really is that simple.

Users can start with a single phone extension which can be used anywhere in the world from just £3 per month plus VAT. They can add a UK telephone number from almost any area code, instantly, and send calls to different places depending on the time of day from just £2 plus VAT.

By providing business owners with an on-demand, instantly adaptable system with which to professionally handle their calls, we aim to establish ourselves as the only provider fully committed to enabling startups and small businesses to grow their communications in their own way and without barriers.

Our service has been created by entrepreneurs, for entrepreneurs. We know the challenges faced by small business owners. Therefore, our customers can rely on us to provide a personal service with awesome support and 100% belief in what we do.

Yealink Release T38G Gigabit Color IP Phone

Telecoms News – Yealink, the professional designer and manufacturer of IP phone and IP video phone, announced today that its latest high-end products–T38G Gigabit Color IP Phone is officially released and joined the family of Yealink IP Phone to provide brand new communication experience to customers.

The Yealink SIP-T38G Gigabit Color IP Phone is Yealink latest innovation for managers with demanding collaborative communication needs. After highlighted on various exhibitions and events including CeBIT 2011 and Convergence India 2011, T38G has already become one of the hit topics among Yealink Phone customers.T38G  is a future-proofing product which supports seamless migration to GigE-based network infrastructure. Dual-port Gigabit Ethernet and all the features inherited from T28 are designed for flexible deployment options and cost-saving business mode. With its high-resolution TFT color display, The Yealink T38G IP Phone offers a brilliant depiction of caller’s information, offering customers with a lifelike communication experience.
Future-proof IP Phone that combines GigE:
♦ Dual-port Gigabit Ethernet, Power over Ethernet
♦ 4.3” TFT-LCD, 16.7M colors, Intuitive user interface
♦ TI Aries chipset and TI voice engine
♦ HD Voice: HD Codec, HD speaker, HD handset
♦ 6 VoIP accounts, BLF/BLA, IPv6, Open VPN
♦ Colorful Caller information display
♦ Theme, wall paper and screen sleep
♦ Auto-provision via FTP/TFTP/HTTP/HTTPS
♦ Auto-provision with PnP
♦ SNMP V1/2 optional, TR069 optional
♦ Remote phone book
♦ Headset, Support Wireless Headset, LCD Expansion module
The Yealink T38 will be available fron June in the UK from www.voipstore.co.uk

CGW-VIP VoIP GSM Gateway

Telecoms News : The CGW-VIP is a Dual SIM VoIP GSM Gateway which can be used with VoIP Phone Systems to enable calls directly over the GSM Mobile Phone Networks.  The CGW-VIP uses standard mobile phone SIM cards from O2, T-Mobile, Vodafone and Orange and connects as a SIP trunk to an IP PBX.  The CGW-VIP competes with the Portech MV-370 and Portech MV-372 VoIP GSM Gateways in the Asterisk and 3CX IP PBX Arena where users want a low cost GSM Gateway solution.  The Portech MV370 is a single SIM unit and the Portech MV372 is a dual SIM unit.  The CGW-VIP unit is a Dual SIM unit that also features an LCD Display showing Status of the unit and is easier to configure and register to a wider choice of VoIP Phone System.

The CGW-VIP VoIP GSM Gateway is available from stock from Westlake Communications, a leading supplier of VoIP Telephony services including IP Phones, VoIP Gateways, Hosted Telephony, VoIP GSM Gateways and SIP Trunking.

Gigaset Pro DE900 IP Phone

The DE900 IP PRO is the premium IP phone for flexible communication in small to medium businesses. Clean and contemporary in design and with an award-winning user interface, the DE900 IP PRO offers ultimate connectivity, customization, and portability options – in addition to state-of-the-art executive features, unique innovations and world-class German technology.

– 3.5″ color TFT display with award-winning user interface
– High-end metallic finish
– Touch wheel for fast directory scrolling
– Up to 12 SIP accounts
– Exceptional HD sound with HDSP
– LAN connection via Integrated WiFi or Gigabit Ethernet POE port.
– USB 2.0 port
– Gigaset MobileOFFICE: portable custom phone settings via USB
– MP3 ringtones
– Headset connection: Bluetooth®, DECT and corded
– Link2mobile : connection to mobile via Bluetooth® to enable calls to be made and received via GSM
– Gigabit Ethernet (10/100/1000) with 2-port switch
– Integrated Power over Ethernet
– XML browser and Info Center: weather, RSS and more
– Classic PBX calling features
– Web-based call manager with CTI
– Direct dialing of Microsoft Outlook contacts via PC4Local network directories and public online directory
– SRTP/TLS encryption
– Professional zero-touch auto-provisioning setup
– Certified hearing aid compatible
– Energy-saving ECO features

Snom One Plus

Snom have announced the launch of their new IP PBX hardware appliance – the SnomOne Plus.

Snom One Plus

Snom One Plus

The snom one plus is available in two sizes, the entry level snom one yellow plus for up to 20 extensions and the snom one blue plus for up to 150 extensions.  The snom one plus VoIP phone system uses sangoma cards to provide anale, ISDN2e or ISDN30e connectivity to enable easy connection to existing lines and also connects to SIP trunks.

The snom one plus phone system integrates seamlessly with the snom IP phones providing a plug and play installation.

For users who want to try out the features, functionality and quality of the snom one phone system, the snom one free for up to 10 extensions is available to download and run on Windows, Linus or Mac OS and provides a fully functioning PC based IP PBX.