A large number of Sky Broadband customers on the Isle of Wight are without internet connection this morning (Tuesday).
Those living in the Newport and Cowes areas woke to find orange lights displaying on their router as a result of a network fault. Some residents in East Cowes have also reported a loss of connection, although Sky has not officially confirmed this.
It’s understood the outage, which is affecting both homes and businesses on Sky’s fibre service, developed during the early hours of this morning.
Sky have alerted customers to say they are working on the issue and that it usually takes a couple of hours to fix. They apologise for any inconvenience caused.
Telephone connectivity is also unavailable as Sky uses voice over internet protocol (VOIP).
Isolated issues were also reported with Sky Broadband on the Island yesterday afternoon (Monday).